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Our services

Complete support.
Clearly delivered.

From setting up a practice to collecting its revenue, we manage the details that keep your billing cycle moving.

01

Practice setup & administration

A dependable administrative foundation for new and established medical practices.

  • New medical practice registration
  • Practice detail and banking updates
  • Ongoing administration and record maintenance
  • Workflow guidance shaped around your practice
02

Claims processing

Real-time claims support with attentive validation, submission and feedback to keep reimbursements moving.

  • Medical aid claims validation and submission
  • Rejected and unpaid claim follow-up
  • Medical aid liaison and query resolution
  • Clear feedback on claim progress
03

Billing & income control

Accurate invoicing and account management across medical aid and private-patient billing.

  • Medical aid and private-patient invoicing
  • Payment allocation and reconciliation
  • Prescribed Minimum Benefit administration
  • Income tracking against bank receipts
04

Collections & communication

Professional follow-up that protects cash flow while keeping communication respectful and clear.

  • Outstanding account collection
  • Medical aid and private-patient follow-up
  • Billing enquiry management
  • Support for payment arrangements and account resolution
05

Authorisations & reporting

The information and administrative support you need to plan with greater confidence.

  • In-hospital and out-of-hospital authorisation applications
  • Month-end financial performance reports
  • Practice statistics and performance insights
  • Clear, competitive commission structures

Designed around your practice

Support that feels
considered.

No two practices work in exactly the same way. We listen first, then tailor our service and commission structure around your operational needs.

Talk to our team